Lead With Inner Delight

Cultivating a Delightful Culture

While we are wired for fear, we are desire, designed and rewarded physically and emotionally when we delight others and enjoy being delighted. Not only an inspiring edutainment learning program for organisations world wide, it is also an important social message.

With the old proverb “we reap what we sow”; by planting seeds of delight through smiles or giving to others, especially on their worst days and even on your worse days, you will find delight. Learn more about cultivating delighting and how to deliver delight.

Transform Your Culture

It is Easier DONE than Said

Find and Manage your Inner Delight

Similar to the settings of your mobile phone, when you are on Flight/Airplane mode you will not be able to connect, likewise your Inner Delight Settings need a tweak from time to time.

  1. Become aware of your Delight Settings
  2. Tweak your Delight Settings to uplift your level of delight
Delight Settings

Get Inspired

Inspire yourself and your team, organization and community with our delightful articles, videos, songs and free resources!






We invited Avi to present to our APJ team and the impact and feedback was fantastic. It was a perfect end to 4 days of team sessions. We are well and truly on our way to giving our team the most amazing experience possible.

Sandeep Shirodkar


The leadership team at Marina Bay Sands had a great time participating in Avi workshops and took back several learnings that were implemented in their operations. The hotel moved from approx. 140 rank on TripAdvisor to 36 in 12 months; no better proof that happy employees mean happy customers!

Jay Thyagarajan

Executive Director

Avi conducted a most engaging guest lecture for the NUS Executive MBA in April 2017. The class loved his session! It was full of energy and home-hitting learnings, and it perfectly complemented the Service Management course the class was taking.

Jochen WirtzShanel

NUS Vice Dean

GM of Marriott interview on Delivering Delight

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