Sébastien Monaco

CIO & Digital Transformation Director (Exec Board Member)

Three days of disruption, role playing games, deep personal and professional self-audits, on a teamplay positive thinking constructive pathway. Smartly mixing scientific references and theories with practical tools and rich words, you receive and build by our own the necessary weapons to kill negativeness, silo approaches and break the rules for making your teams keep growing and create one of the best workplace to work.

Marionnaud

Laetitia Lienart

VP, APAC Corporate Citizenship

100% of 45 attendees got engaged in less than 15 minutes. By the end of the day, everyone had not only learnt many valuable and easily applicable tools but also felt re-energized, and full of motivation and aspirations to become a better Leader.

Credit Suisse

Fiona Freeman

VP & Head of HR

A refreshing perspective on team dynamics, providing a unique approach for building cohesion & balance.

Visa

Laetitia Lienart

VP, APAC Corporate Citizenship

100% of 45 attendees got engaged in less than 15 minutes. By the end of the day, everyone had not only learnt many valuable and easily applicable tools but also felt re-energized, and full of motivation and aspirations to become a better Leader.

Credit Suisse

Fiona Freeman

VP & Head of HR

A refreshing perspective on team dynamics, providing a unique approach for building cohesion & balance.

Visa

Ann Ng

Head (Human Resources & Organisation Development)

I had the pleasure of working with Avi. He was most professional and accommodating; offering multiple perspectives and approaches to the workshop design yet always true to the spirit of joy care leadership. He challenges, provokes and unlocks mindsets of leaders using simple and sustainable concepts and tools, equipping them to bring positivity and joy to the workplace.

SPRING Singapore

Augusto Muench

President of Region South America

Avi has a gift in ensuring companies enjoy every single learning process. I met him in Singapore when we brought three new products to market in the region South East Asia. He installed an atmosphere in our team that brought us to great success. Even sharing a coffee with Avi is a pleasure.

Boehringer Ingelheim

Leo Tan

Head of Planning

Since our training with Delivering Delight last year, Clementi Police Division has excelled in all inter-division competitions, climaxed with the winning of the Best Land Division and the President Award

Clementi Police Division (Delta Division)

Cecilia Pang

Coporate Communications

The session brought laughter and smiles to their faces and we could see that some were visibly relieved. Thank you for helping to conduct a great session.

Alexandra Health

Dr. Marek T. Michalewicz

Former CEO

Excellent, well constructed program to reinforce friendliness and positive attitude towards fellow co-workers, clients, friends and family members. It has benefited all A*CRC staff in very meaningful ways. The program explains concepts and relationships using modern research. The lessons from workshops are extremely valuable and valid for life, not only at work environment, but whenever one interacts with people!

A*CRC

Jay Thyagarajan

Executive Director of Strategy, Planning, Productivity and Service Quality

The leadership team at Marina Bay Sands had a great time participating in Delight workshops and took back several learnings that were implemented in their Operations. The hotel moved from approx. 140 rank on TripAdvisor to 36 in the 12 months! No better proof that happy employees mean happy customers!

Marina Bay Sands Singapore

Mehmet Ilker Basaran

Director

Avi’s keynote talk was authentic, inspiring and motivating. Working with Avi was a delightful experience. He truly walks the talk. At all times, before the talk, during and after, my team and I felt that Avi really cares to delight his clients and audiences.

Turkish Airlines

Erik Wagenaar

Owner & General Manager

The support and the approach of the training by Avi and his Delight team was perfect. All of my staff participated and everybody was ABSOLUTELY THRILLED with the experience and the knowledge acquired!!! 2 months later the staff still speaks regularly about this day!

Ramada Encore Geneve

Feliks Mägus

CEO and Partner

…inspiring and very interactive training program. Avi and his Delight team managed to get the entire group to open up regardless of position and above all have fun. The training definitely made the Nordic Hotel Forum the happiest hotel in Tallinn!

Nordic Hotels, Estonia

Gianpietro Iseppi

Former Director of Operations

Once in a lifetime training which forced people to become comfortable with themselves as individuals and putting the company second. It was such an enlightening experience that focused on the human aspect of management and leadership with the understanding that team goals will be reached through relationship building. A great investment and a life changing training.

Marina Bay Sands Singapore

Murat Oldac

Cluster Resident Manager

Amazing training program to re-discover the meaning of love, care & joy. It was a great opportunity for myself and my entire team members to understand how important to “live with life” with the philosophy of understanding the importance of NOW, and the importance of Friendship for everyone’s life…

Divan Istanbul

Ivo Stecha

Former General Manager at Sky On 57 & FLIGHT

Unlike many motivational trainings, Delivering Delight is the one that will stick with you at work and and at home. Through an amazing approach, creativity, fun exercises and sharing some life experiences, Avi and Lenny made that group of people become much closer, regardless of the position. We came out of the two days caring more for each other and understanding of the positive attitude we need to bring to work and life. Most of all, it was so much FUN!!

Marina Bay Sands Singapore

Jean-Paul Riby

Fomer General Manager

Great experience for me to rediscover the meaning of “live with life” and understanding the importance of Friendship for everyone’s life.

COMO Hotels & Resorts

Tamir Shanel

Former Vice President (F&B)

Avi Liran and Lenny Ravich delivered first rate training to a selected team at MBS. The concept of encouraging laughter and positive attitude to gain superior guest service was well received by the team, and I look forward to seeing the results in the near future.

Marina Bay Sands Singapore

Pek Chin Siong

Vice President of Hotel Operations

Avi is a great professional who exudes charm, humility and has a good sense of humour. Never a dull moment during his program.

Marina Bay Sands Singapore

Vuslat Sivri

Former HR Director

The BEST training I have attended so far!

Divan

Yves Thoma

Former General Manager

You have been the change agents for an inspired and motivated Happy Valley Clubhouse team! I look forward to welcoming you back.

Jockey Club

Ian Brewis

Former General Manager

Delivering Delight was a complete departure from previous training programs. It exposed and opened up the team to power of positivism, building trust and different ways of interacting and communicating with colleagues in an energetic, entertaining and enlightening format. Impactful and great takeaways. Many thanks Avi and team!

Janson Place

Sébastien Monaco

CIO & Digital Transformation Director (Exec Board Member)

Three days of disruption, role playing games, deep personal and professional self-audits, on a teamplay positive thinking constructive pathway. Smartly mixing scientific references and theories with practical tools and rich words, you receive and build by our own the necessary weapons to kill negativeness, silo approaches and break the rules for making your teams keep growing and create one of the best workplace to work.

Marionnaud

Manuel Alberto

Former Vice President/Business Unit Head

Avi is an innovator. Out of all the facilitators I’ve worked with, he is clearly the best. Avi has the personality and energy that easily captivates every participant. The true measure of his program’s effectiveness is not only the high engagement level of its participants during the workshop, but more so how much he has changed and sustained their positive outlook after.

Rustans Supercenters Inc

Dindo Sy Chu

Chief Finance Officer

“Phenomenal” sums up in one word Avi’s impact on our team during the 3 days workshop he delivered. The lessons are all effortless and “easier done than said”. It was all fun throughout the workshop. Keep infecting others with our positive energy!

Rustan Supercenters, The Dairy Farm Group

Murat Gun

Managing Director

Super impactful, unforgettable and sustainable leadership program that glues teams together while they are totally engaged, touched and meaningfully entertained.

After great success with Divan Hotels in 2011, I chose Avi and his team again for the top leaderships of our major international retail brands like Starbucks, Victoria’s Secret and 15 more managed by Shaya.

If you want to uplift engagement, morale, positive leadership capacity, productivity, to upgrade EQ skills and to add meaningful fun to handle the challenges playfully and creatively, I warmly recommend this amazing team. They managed to WOW us once again and exceed our already very high expectations.

I never enjoyed learning so much in my life. We laughed, we had shining eyes, we were deeply involved and provoked to challenge the status quo.

Turkey M. H. Alshaya Co.

Sibel Akgun

HR Director Russia, Ukraine and Belarus

Great, immediate learning by doing and emotional connection. Inspiring and mind set changing. You leave with many practical tools you can use to inject positive energy in your relations with others.

The Coca-Cola Company

David Ng

Singapore Telecoms

I enjoyed the workshop. A workforce will be very productive and effective if its energy level is high and that is precisely what we learnt from the workshop; on how to increase the working relationship and engagement energy level. Besides this, the workshop also provide good methodology in problem solving which in my own opinion is very practical. A good workshop for companies who want to achieve high engagement level in the workforce.

Former Vice President (Regional Technical)

Suchi Gupta

Jacobs Engineering

Your years of research, your depth of understanding and your ability to present the subject in such an interesting way produced one of the most memorable talk in our group’s history.

Senior Project Engineer

Howie H S Lau

Former CMO

Avi was able to design a very creative programme with strong messages in line with our business priorities. He brings an infectious energy to the workshop, with creative ideas, executions and a healthy dose of humour.

Lenovo

Soon Tee Ching

Manufacturing Director

Avi delivered an exceptional training on appreciative inquiry (AI) using short stories, personal experience and past experiences. He facilitated and spoke at an emotional level providing me and my team a very memorable time and a lasting experience!

Agilent Technologies

Sandeep Shirodkar

GM, Global Alliances, Cloud Service Providers and Industries -Asia Pacific

We invited Avi to present to our APJ team and the impact and feedback was fantastic. It was a perfect end to 4 days of team sessions. We are well and truly on our way to giving our team the most amazing experience possible

Dell EMC

Laetitia Lienart

VP, APAC Corporate Citizenship

100% of 45 attendees got engaged in less than 15 minutes. By the end of the day, everyone had not only learnt many valuable and easily applicable tools but also felt re-energized, and full of motivation and aspirations to become a better Leader.

Credit Suisse

Fiona Freeman

VP & Head of HR

A refreshing perspective on team dynamics, providing a unique approach for building cohesion & balance.

Visa

Murat Gun

Managing Director

Super impactful, unforgettable and sustainable leadership program that glues teams together while they are totally engaged, touched and meaningfully entertained.

After great success with Divan Hotels in 2011, I chose Avi and his team again for the top leaderships of our major international retail brands like Starbucks, Victoria’s Secret and 15 more managed by Shaya.

If you want to uplift engagement, morale, positive leadership capacity, productivity, to upgrade EQ skills and to add meaningful fun to handle the challenges playfully and creatively, I warmly recommend this amazing team. They managed to WOW us once again and exceed our already very high expectations.

I never enjoyed learning so much in my life. We laughed, we had shining eyes, we were deeply involved and provoked to challenge the status quo.

Turkey M. H. Alshaya Co.

Sébastien Monaco

CIO & Digital Transformation Director (Exec Board Member)

Three days of disruption, role playing games, deep personal and professional self-audits, on a teamplay positive thinking constructive pathway. Smartly mixing scientific references and theories with practical tools and rich words, you receive and build by our own the necessary weapons to kill negativeness, silo approaches and break the rules for making your teams keep growing and create one of the best workplace to work.

Marionnaud

Manuel Alberto

Former Vice President/Business Unit Head

Avi is an innovator. Out of all the facilitators I’ve worked with, he is clearly the best. Avi has the personality and energy that easily captivates every participant. The true measure of his program’s effectiveness is not only the high engagement level of its participants during the workshop, but more so how much he has changed and sustained their positive outlook after.

Rustans Supercenters Inc

Dindo Sy Chu

Chief Finance Officer

“Phenomenal” sums up in one word Avi’s impact on our team during the 3 days workshop he delivered. The lessons are all effortless and “easier done than said”. It was all fun throughout the workshop. Keep infecting others with our positive energy!

Rustan Supercenters, The Dairy Farm Group

Sibel Akgun

HR Director Russia, Ukraine and Belarus

Great, immediate learning by doing and emotional connection. Inspiring and mind set changing. You leave with many practical tools you can use to inject positive energy in your relations with others.

The Coca-Cola Company

Jay Thyagarajan

Executive Director of Strategy, Planning, Productivity and Service Quality

The leadership team at Marina Bay Sands had a great time participating in Delight workshops and took back several learnings that were implemented in their Operations. The hotel moved from approx. 140 rank on TripAdvisor to 36 in the 12 months! No better proof that happy employees mean happy customers!

Marina Bay Sands Singapore

Mehmet Ilker Basaran

Director

Avi’s keynote talk was authentic, inspiring and motivating. Working with Avi was a delightful experience. He truly walks the talk. At all times, before the talk, during and after, my team and I felt that Avi really cares to delight his clients and audiences.

Turkish Airlines

Feliks Mägus

CEO and Partner

…inspiring and very interactive training program. Avi and his Delight team managed to get the entire group to open up regardless of position and above all have fun. The training definitely made the Nordic Hotel Forum the happiest hotel in Tallinn!

Nordic Hotels, Estonia

Gianpietro Iseppi

Former Director of Operations

Once in a lifetime training which forced people to become comfortable with themselves as individuals and putting the company second. It was such an enlightening experience that focused on the human aspect of management and leadership with the understanding that team goals will be reached through relationship building. A great investment and a life changing training.

Marina Bay Sands Singapore

Murat Oldac

Cluster Resident Manager

Amazing training program to re-discover the meaning of love, care & joy. It was a great opportunity for myself and my entire team members to understand how important to “live with life” with the philosophy of understanding the importance of NOW, and the importance of Friendship for everyone’s life…

Divan Istanbul

Erik Wagenaar

Owner & General Manager

The support and the approach of the training by Avi and his Delight team was perfect. All of my staff participated and everybody was ABSOLUTELY THRILLED with the experience and the knowledge acquired!!! 2 months later the staff still speaks regularly about this day!

Ramada Encore Geneve

Ivo Stecha

Former General Manager at Sky On 57 & FLIGHT

Unlike many motivational trainings, Delivering Delight is the one that will stick with you at work and and at home. Through an amazing approach, creativity, fun exercises and sharing some life experiences, Avi and Lenny made that group of people become much closer, regardless of the position. We came out of the two days caring more for each other and understanding of the positive attitude we need to bring to work and life. Most of all, it was so much FUN!!

Marina Bay Sands Singapore

Dr. Marek T. Michalewicz

Former CEO

Excellent, well constructed program to reinforce friendliness and positive attitude towards fellow co-workers, clients, friends and family members. It has benefited all A*CRC staff in very meaningful ways. The program explains concepts and relationships using modern research. The lessons from workshops are extremely valuable and valid for life, not only at work environment, but whenever one interacts with people!

A*CRC

Cecilia Pang

Coporate Communications

The session brought laughter and smiles to their faces and we could see that some were visibly relieved. Thank you for helping to conduct a great session.

Alexandra Health

Leo Tan

Head of Planning

Since our training with Delivering Delight last year, Clementi Police Division has excelled in all inter-division competitions, climaxed with the winning of the Best Land Division and the President Award

Clementi Police Division (Delta Division)

Augusto Muench

President of Region South America

Avi has a gift in ensuring companies enjoy every single learning process. I met him in Singapore when we brought three new products to market in the region South East Asia. He installed an atmosphere in our team that brought us to great success. Even sharing a coffee with Avi is a pleasure.

Boehringer Ingelheim

Ann Ng

Head (Human Resources & Organisation Development)

I had the pleasure of working with Avi. He was most professional and accommodating; offering multiple perspectives and approaches to the workshop design yet always true to the spirit of joy care leadership. He challenges, provokes and unlocks mindsets of leaders using simple and sustainable concepts and tools, equipping them to bring positivity and joy to the workplace.

SPRING Singapore

Jean-Paul Riby

Fomer General Manager

Great experience for me to rediscover the meaning of “live with life” and understanding the importance of Friendship for everyone’s life.

COMO Hotels & Resorts

Tamir Shanel

Former Vice President (F&B)

Avi Liran and Lenny Ravich delivered first rate training to a selected team at MBS. The concept of encouraging laughter and positive attitude to gain superior guest service was well received by the team, and I look forward to seeing the results in the near future.

Marina Bay Sands Singapore

Pek Chin Siong

Vice President of Hotel Operations

Avi is a great professional who exudes charm, humility and has a good sense of humour. Never a dull moment during his program.

Marina Bay Sands Singapore

Vuslat Sivri

Former HR Director

The BEST training I have attended so far!

Divan

Yves Thoma

Former General Manager

You have been the change agents for an inspired and motivated Happy Valley Clubhouse team! I look forward to welcoming you back.

Jockey Club

Ian Brewis

Former General Manager

Delivering Delight was a complete departure from previous training programs. It exposed and opened up the team to power of positivism, building trust and different ways of interacting and communicating with colleagues in an energetic, entertaining and enlightening format. Impactful and great takeaways. Many thanks Avi and team!

Janson Place

Sandeep Shirodkar

GM, Global Alliances, Cloud Service Providers and Industries -Asia Pacific

We invited Avi to present to our APJ team and the impact and feedback was fantastic. It was a perfect end to 4 days of team sessions. We are well and truly on our way to giving our team the most amazing experience possible

Dell EMC

Soon Tee Ching

Manufacturing Director

Avi delivered an exceptional training on appreciative inquiry (AI) using short stories, personal experience and past experiences. He facilitated and spoke at an emotional level providing me and my team a very memorable time and a lasting experience!

Agilent Technologies

Howie H S Lau

Former CMO

Avi was able to design a very creative programme with strong messages in line with our business priorities. He brings an infectious energy to the workshop, with creative ideas, executions and a healthy dose of humour.

Lenovo

Suchi Gupta

Jacobs Engineering

Your years of research, your depth of understanding and your ability to present the subject in such an interesting way produced one of the most memorable talk in our group’s history.

Senior Project Engineer

David Ng

Singapore Telecoms

I enjoyed the workshop. A workforce will be very productive and effective if its energy level is high and that is precisely what we learnt from the workshop; on how to increase the working relationship and engagement energy level. Besides this, the workshop also provide good methodology in problem solving which in my own opinion is very practical. A good workshop for companies who want to achieve high engagement level in the workforce.

Former Vice President (Regional Technical)

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